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| Q:
Who is Brighting Industrial ? |
A:
Brighting industrial is a platform which faces to all of the
world providing customers with convenient, professional services via
Internet-marketing.
Brighting industrial Co., Ltd concern about the market trend and offer
you the most newest itemsand competitive price , Combining manufacturing
and trading with the partner factory . Her aim is working with the
customers to make bright future . |
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| Q:
What kinds of merchandise can you supply? |
A:
At present Brighting industrial mainly supply a lot of different
items from following categories:
A. Casino and Entertainment
B. Poker chips
C. Crafts and Gifts
D. Lanyard
If you have special designs or samples, please feel free to contact
with us. |
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| Q:
Do you ask minimum order quantity? |
| A:
Some of the items we request minimum order quantity, but some
of our items we have big quantity stocks , so for these items , no
minimum order request |
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| Q:
Can I mix different items in an order? |
| A:
Yes, you can mix different items in an order |
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| Q:
What is the Payment Terms? |
A:
In general, there are two payment ways for your choice.
1. Order total amount less than USD 10,000, full payment in advance.
2. Order total amount reach or more than USD 10,000, 30% T/T immediately
order confirmed, balance to be cleared before shipping . |
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| Q:
What about Delivery Time? |
| A:
Based on different item, delivery time varies according to
quantity and sales season. Brighting industrial usually makes delivery
for samples in 5-10 days, make delivery for production in 15-35 days
after receiving down payment . |
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| Q:
Can you accept OEM/ODM business? |
| A:
Yes, on most occasions Brighting industrial make production
according to your design and request, also welcome worldwide OEM/ODM
business with private brand or labels. |
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| Q:
Can I ask Special Packing? |
| A:
Yes, Brighting industrial is willing to provide special packing
subject to your bearing extra packing charge. |
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| Q:
Can I order samples? |
| A:
Yes, you can order samples for evaluation, but we will charge
sample fee and shipping cost. |
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| Q:
Can you send me a catalogue? |
| A:
As we update products every day, so at present we have not
printed catalogue. |
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| Q:
What is the price FOB China? |
| A:
FOB means Free On Board, only for product price, it does not
include shipping cost, insurance and import duty at your end. |
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| Q:
How to arrange Shipping? |
A:
You can make shipping by yourself and advise us the contact
information of the forwarder
agent in China before production completion, or you can ask Brighting
industrial to arrange
shipping on behalf of yourself subject to your prepaid freight before
shipping. |
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| Q:
How to cover Insurance? |
A:
If you want to cover insurance on shipment, you can arrange
insurance by yourself or ask
Brighting industrial to do this on behalf of yourself subject to your
prepaid premium before
shipping. |
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| Q:
I don't find the items I need, what can I do? |
| A:
We have different items in database, we only show a part of
them online, if you could not find preference items, please send us
inquiry with your detailed specifications and, design and request,we
will send you product information as per your preference. |
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| Q:
What kind of currency can you accept? |
| A:
At present, we only accept US Dollar |
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| Q: What
country can you arrange shipping to? |
| A:
We can arrange shipping anywhere as per your request, we will
quote you exact shipping cost once you confirm order quantity, shipping
method and detailed address. |
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| Q:
Which air courier company do you use? |
| A:
We use DHL, FEDEX, TNT, UPS, as our air courier. |
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| Q:
Can you deliver my sample using my courier account? |
| A:
This is an available option as you like. |
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| Q:
How can I contact customer service when I have some questions? |
A:
If you you have any other questions, please feel free to contact
our Customer Service for
assistance.
Hot line: 0086-13860612536
E-mail : sales@brightindustrial.com |
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